We have a 3-day return policy, which means you have 3 days after receiving your item to request a refund.
To be eligible for a refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a refund, you can contact us at firstname.lastname@example.org. If your refund request is accepted, we’ll arrange the same.
You can always contact us for any refund question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately along with photographic proof if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food or drink), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on food items.
We will notify you once we’ve received and inspected your proof image, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Product Listing Disclaimer
Snackstar aims to include in the product list up to date pictures of the products and accurate ingredients, nutritional information, country of origin and other information. However, product detail may change from time to time and there may be a delay in making updates. When precise information is important, we recommend that you read the label on the products you purchase or contact the manufacturer of the product.